How To Clean Print Cartridges On Hp Deskjet 3755

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HP DeskJet 3700 Printers - Color or Black Ink Not Printing

This document is for the following HP printers:

HP DeskJet 3720 All-in-One Printer	HP DeskJet 3721 All-in-1 Printer	HP DeskJet 3722 All-in-I Printer	HP DeskJet 3730 All-in-One Printer
HP DeskJet 3732 All-in-Ane Printer	HP DeskJet 3733 All-in-1 Printer	HP DeskJet 3735 All-in-One Printer	HP DeskJet 3752 All-in-One Printer
HP DeskJet 3755 All-in-I Printer	HP DeskJet 3758 All-in-One Printer	HP DeskJet 3772 All-in-One Printer	HP DeskJet Ink Advantage 3775 All-in-I Printer
HP DeskJet Ink Reward 3776 All-in-One Printer	HP DeskJet Ink Reward 3778 All-in-One Printer	HP DeskJet Ink Advantage 3785 All-in-1 Printer	HP DeskJet Ink Advantage 3786 All-in-One Printer
HP DeskJet Ink Advantage 3787 All-in-Ane Printer	HP DeskJet Ink Advantage 3788 All-in-One Printer	HP DeskJet Ink Advantage 3789 All-in-One Printer	HP DeskJet Ink Advantage 3790 All-in-One Printer

The printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink.

Footstep one: Utilize genuine HP ink cartridges

HP recommends that you utilize genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you practise not employ genuine HP cartridges, the steps in this document might not resolve the outcome. To check the authenticity of your cartridges, become to the HP anti-apocryphal webpage (in English).

Buy replacement cartridges and other supplies from the HP Store or local retailers.

After making sure genuine HP ink cartridges are installed, try to print. If the issue persists, go on to the next footstep.

Step ii: Check estimated ink levels

Low ink levels can bear on print quality. Select your operating system for steps to check estimated ink levels using the printer software.

notation:

Ink level warnings and indicators provide estimates for planning purposes merely. When an indicator shows low ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not need to supplant ink cartridges until print quality becomes unacceptable.

Check ink levels in Windows

Bank check the estimated ink levels in Windows.

1. Turn on the printer.

2. Search Windows for your printer model name, and and then click the printer proper noun in the listing of results.

   Estimated ink levels display on the HP Printer Banana home screen.

   Figure : Estimated ink levels

   

Cheque ink levels in Bone X

Check the estimated ink levels from your Mac.

1. Turn on the printer.

2. Click the Apple carte du jour, and then click Arrangement Preferences.

3. Depending on your operating system, click Print & Scan or Printers & Scanners.

4. In the Print & Scan or Printers & Scanners window, click the proper name of your printer, and then click Options & Supplies.

5. Click Supply Levels.

   Estimated ink levels brandish.

   Figure : Estimated ink levels (Supply Levels)

   

Step iii: Supersede any low or empty ink cartridges

Replace any critically low or empty ink cartridges, and then endeavour to print over again. If all ink cartridges showed salubrious ink levels in the previous step, skip to the step to clean the ink cartridges.

1. Turn on the printer.

2. Open the ink cartridge access door.

   

3. Look until the railroad vehicle stops moving earlier yous continue.

4. Gently press down on the ink cartridge to release it, and and then pull the ink cartridge out of its slot.

   

5. Remove the new ink cartridge from its package. Exist careful to just touch the black plastic on the ink cartridge.

   

6. Remove the plastic tape from the ink cartridge.

   caution:

   Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.

   

7. Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and and so gently push the ink cartridge until information technology snaps into place.

   note:

   Install the colour ink cartridge on the left and the black ink cartridge on the right.

   

8. Repeat these steps for the other ink cartridge, if necessary.

9. Close the ink cartridge access door.

   

Continue to the next step to align the ink cartridges.

Step four: Align the ink cartridges

For all-time print quality, select your operating system for steps to align the ink cartridges.

Marshal the ink cartridges in Windows

Use HP Printer Assistant to align the ink cartridges in Windows.

1. Load plain white paper into the input tray.

2. Search Windows for the name of your printer, and then click your printer in the list of results.

   HP Printer Assistant opens.

3. Click Maintain Your Printer.

   The printer toolbox opens.

4. On the Device Services tab, click Align Cartridges .

   The printer prints an alignment folio with rows of numbered boxes. Each box on the folio consists of two sets of lines.

   

5. On the alignment page, find the box in row A in which the two sets of lines overlap the most, for instance, A10.

   

6. In the printer software, select that box from the A drop-down list.

7. Echo these steps for each row of boxes on the alignment page.

8. Click Done.

Align the ink cartridges in Bone X

Employ HP Utility to align the ink cartridges in OS X.

1. Load plain white paper into the input tray.

2. Click the Apple menu, and and then click Organization Preferences.

3. Depending on your version of Os X, click Print & Scan or Printers & Scanners.

4. In the Print & Browse or Printers & Scanners window, select your printer, and then click Options & Supplies.

5. Click Utility, and then click Open Printer Utility.

   HP Utility opens.

6. Click Align .

7. On the Marshal Print Cartridges window, click Align.

   The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of ii sets of lines.

   

8. On the alignment page, find the box in row A in which the two sets of lines overlap the well-nigh, for case, A10.

   Finding the box with overlapping lines

   

9. In the printer software, select that box from the A drop-downwards list.

10. Echo these steps for each row of boxes on the alignment page.

11. Click Done.

Try to print. If the issue persists, continue to the next step.

Step 5: Make clean the ink cartridges

Select your operating arrangement for steps to clean the ink cartridges using the HP software, and and then evaluate the results.

note:

To avert issues that require cleaning, always plow the printer off with the Power button.

Clean the ink cartridges in Windows

Employ HP Printer Assistant to clean the ink cartridges in Windows.

1. Load plain paper into the input tray.

2. Search Windows for your printer model proper name, and and then click the printer name in the listing of results.

   HP Printer Assistant opens.

3. Click Maintain Your Printer.

   The printer toolbox opens.

4. On the Device Services tab, click Clean Cartridges .

   A Print Quality Diagnostic page prints.

   Figure : Impress Quality Diagnostic page

   

5. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Done. You can stop troubleshooting.

   • If the print quality is unacceptable, click 2d-level Clean to go on the next level of cleaning.

     note:

     If the printhead is badly chock-full, information technology might require some other cleaning cycle. If so, await 30 minutes before yous perform both levels of cleaning again.

Clean the ink cartridges in Os X

Use HP Utility to clean the ink cartridges from your Mac.

1. Load plain paper into the input tray.

2. Click the Apple tree card, then click System Preferences.

3. Depending on your version of Os X, click Print & Browse or Printers & Scanners.

4. In the Print & Scan or Printers & Scanners window, select your printer, and and then click Options & Supplies.

5. Click Utility, and so click Open Printer Utility.

   HP Utility opens.

6. Click Clean Printheads , and so click Make clean.

   A Print Quality Diagnostic page prints.

   Figure : Print Quality Diagnostic page

   

7. Examine the Print Quality Diagnostic page.

   • If the print quality is acceptable, click Finish. Yous can cease troubleshooting.

   • If the print quality is unacceptable, click Cleaning Level two to continue the next level of cleaning.

     note:

     If the printhead is desperately clogged, it might require another cleaning cycle. If and so, wait thirty minutes before you lot perform both levels of cleaning again.

Try to impress. If the outcome persists, continue to the adjacent step.

Stride 6: Supercede the problem ink cartridge

If the preceding steps did not resolve the issue, supervene upon the problem ink cartridge, even if that ink cartridge is non low on ink. The problem ink cartridge is the one that printed the defects on the Print Quality Diagnostic page in the previous step. After replacing the problem ink cartridge, align the ink cartridges once again for best impress quality.

To replace the problem ink cartridge and then align the ink cartridges, follow the steps provided earlier in this document.

If you take a defective cartridge or printhead, it might be under warranty. To check the warranty on your ink or toner supplies, go to Printer and Page Yield Overview, and then review the express warranty data for your supplies.

Footstep 7: Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Become to Contact HP Customer Support to schedule a production repair or replacement. If you are in Asia Pacific, you lot will be directed to a local service center in your surface area.

To confirm your warranty status, get to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

note:

Keep a print sample that shows the problem. If the ink cartridges, printhead, or printer is replaced under warranty, the support agent volition request the print sample. If the printer is returned to HP, the impress sample must be returned with the printer. Place the sample in the output tray when you bundle your printer for aircraft.

Source: https://support.hp.com/id-en/document/c05041666

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